Frequently Asked Questions

Once you have selected all the items you wish to purchase, click add to cart, choose your quantity and click on "Cart" in the top right corner of the website.

A window will slide out where you can review your order. Once you are happy with your order, choose a date and time to pick up your order. Then, click the checkout box located in the bottom of the window to proceed to purchase.

Follow and complete the necessary prompts by entering your contact details, and choosing your payment method to purchase your order. You will receive an email confirmation of your order shortly afterwards.

Yes, following purchase you will receive an order confirmation to the email you have provided.

If you would like to retain an extra copy of it, you may wish to take a screenshot/photo of your "Thank You" page after purchase.

We encourage our customers to place their orders through our website. However, if you experience difficulties or have a special request, please don’t hesitate to contact our Customer Service team on (02) 4578 1675

To minimise any chances of human error on our end when placing your order, we encourage our customers to place their orders through our website. However, if you experience difficulties or have a special request, please don’t hesitate to contact our Customer Service team on (02) 4578 1675

There is a search tool that is located at top right corner of our website. If you still find difficulty in locating a product, contact our Customer Service team on (02) 4578 1675 or email us: admin@chopbutchery.com.au

Once you have added all your selected products to your cart, click on the trolley icon located in the top right corner. Click the checkout box located in the bottom of the window, and a new page will appear where you can fill out your contact and delivery information.

You can pay using Mastercard, Visa, American Express, Shop Pay or AfterPay. On mobile devices, we also accept Apple/Google Pay.